Remote Receptionist Secretary - FT/PT

Part-time,Full-time - Intern

Remote - Alburtis, PA

About the position

The Remote Receptionist Secretary Internship is designed for motivated individuals seeking to gain experience in administrative support, customer service, and office management within a virtual work environment. This role involves managing communications and ensuring the smooth operation of the office, with flexible scheduling options available for both full-time and part-time positions.

Responsibilities

• Serve as the first point of contact for clients, customers, and vendors via phone, email, or chat
• Handle incoming calls, direct calls to the appropriate department or person, take messages, and assist with inquiries
• Manage the company’s general email inbox, responding to routine inquiries or redirecting them as necessary
• Schedule and confirm appointments, meetings, and conference calls
• Perform data entry, maintain records, and update databases as needed
• Assist with administrative tasks such as filing, document preparation, and managing calendars
• Maintain a professional and positive demeanor while representing the company
• Assist in special projects and other duties as assigned by management
• Perform basic research and prepare reports upon request

Requirements

• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with online communication tools (Zoom, Slack, etc.)
• Ability to handle confidential and sensitive information with discretion
• Capable of multitasking in a fast-paced environment
• Self-motivated, proactive, and able to work independently

Nice-to-haves

• Prior experience in a customer service or administrative role is a plus but not required

Benefits

• Flexible hours for both full-time and part-time schedules