REI - Westbrook, ME

posted 5 days ago

Full-time - Entry Level
Westbrook, ME
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sr. Operations Specialist at REI Co-op plays a crucial role in guiding the store towards operational excellence. This administrative position is likened to a 'Swiss Army Knife,' where the individual is responsible for various tasks that enhance outdoor experiences for customers. The role involves supporting the management team, conducting daily office duties, and promoting the REI brand and culture.

Responsibilities

  • Work flexible hours, including some evenings and weekends.
  • Review and reconcile operational business expenses.
  • Mentor and support operations and sales staff as needed.
  • Manage office supply inventory within assigned budget.
  • Assist with hiring, process HR documentation, and maintain store files.
  • Coordinate the Safety Committee, Product Quality issues, and Loss Prevention standards.
  • Perform additional duties as assigned.

Requirements

  • Experience in a retail or office environment (preferred).
  • Strong communication skills and ability to build relationships inside and outside the organization.
  • Open to feedback and other viewpoints to support the business.
  • Ability to use business understanding and innovative thinking to solve problems.
  • Capable of making solid recommendations by combining information from various sources.
  • Ability to produce quality work by setting effective goals and establishing priorities.
  • Strong organizational skills to meet deadlines and keep others informed about plans and progress.
  • Ability to engage and influence others to accomplish organizational goals.

Benefits

  • Generous employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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