1736 PT Customer Service Specialist - Tell City, IN

German American Bank - Tell City, IN

Full-time - Entry Level

Tell City, IN

Credit Intermediation and Related Activities

About the position

As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

Responsibilities

• Work face-to-face with clients in the branch location.
• Manage a cash drawer.
• Assist clients and team members with their banking needs.
• Uncover client needs and educate them on German American products and services.
• Verify account information and perform loan and deposit transactions.
• Engage in friendly, meaningful conversations to guide clients.

Requirements

• Ability to maintain confidentiality.
• Strong listening skills to understand client needs.
• Ability to identify opportunities to better serve customers.

Nice-to-haves

• Bilingual/Multilingual skills.
• Previous customer service experience.
• Cash-handling experience.

Benefits

• Paid Time Off
• Education assistance program
• Paid family bonding leave
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
• National and local discounts on various products and services
• Free checking account, checks and discounted bank services