389094-Chief of Staff, Marketing

The Norland Group - San Francisco, CA

Full-time - Senior

San Francisco, CA

Administrative and Support Services

About the position

The Chief of Staff (CoS) for Marketing will play a pivotal role in enhancing the productivity of the Marketing Leadership Team by streamlining strategic initiatives and overseeing executive program management. This position requires a master of cross-functional leadership who can navigate competing demands while executing the priorities set by the Chief Marketing Officer (CMO). The CoS will manage a team focused on marketing analytics, market research, and operations, ensuring effective communication of objectives within the Marketing Team and across departments.

Responsibilities

• Drive alignment around setting strategy, drafting Quarterly Business Reports, and finalizing and executing on the 2025 annual plan.
• Help build a successful and healthy organization by reviewing, designing, and executing improvements to org structure, addressing knowledge and skills gaps, and designing optimal workflows.
• Drive the priorities of the Marketing Leadership Team through weekly meetings, shaping offsites, and identifying opportunities to increase leadership team effectiveness.
• Drive executive business reviews in partnership with the Chief of Staff to the CEO.
• Communicate priorities, activities, and results to the larger organization, ensuring deliverables are met.
• Maintain a strong pulse and feedback loop on organizational needs.
• Facilitate internal communications within the Marketing team and the broader organization.
• Identify and take on ad-hoc strategic projects, from defining new opportunities to executing key initiatives and closing gaps in business and operations.
• Drive and monitor OKRs and KPIs and executive performance reporting for the organization.
• Collaborate effectively with cross-departmental executives and staff to execute on key deliverables and initiatives.

Requirements

• 10+ years of experience in a management role with a focus on strategic planning and executive-level advising.
• M.B.A. or related advanced degree is a plus.
• Hands-on experience in planning & process, strategic and/or financial planning, organizational change, communications & strategy execution.
• Experience in or fluency with the Marketing function at a high-growth technology company preferred.
• Proven ability to track, prioritize, and drive multiple concurrent projects to success.
• Excellent written and verbal communication skills, with the ability to work well with executives and influence across multiple levels.

Nice-to-haves

• Experience designing and leading strategic planning at a hyper-growth company.
• Ability to dive into any area of the business or product and facilitate executive decisions based on changing priorities.
• Entrepreneurial mindset with a high tolerance for ambiguity and complexity.