401K Administrator

Full-time

Remote - Toledo, OH

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

The DC Administrator supports the Defined Contribution consultants with various administrative tasks essential for the smooth operation of client plans. This role involves a range of responsibilities, including record-keeping, processing distribution and loan requests, and ensuring that checks are sent within 7-10 business days of receipt. The administrator will be responsible for transaction entry, payment processing, and reviewing the check register, as well as following up with Wells Fargo as needed. Additionally, the role requires printing, collating, and performing word processing for administrative forms, manuals, and letters, as well as inputting and filing enrollment records and sending participant welcome letters. The DC Administrator will also process and reformat payroll and census data files, assist in processing contribution deposits, and help prepare reports for quarterly valuation packages. Accurate and timely recording of transactions and work logs is crucial, as is sorting and filing fund account statements for team members. The administrator will log into participant call service lines daily, answer calls, log all calls in the OLPS screen, and return any messages within four business hours. Completing special projects as requested by consultants, such as participant and client mailings, and sorting mail for the team are also part of the job responsibilities. To succeed in this role, candidates should possess strong organizational skills and the ability to stay focused in a busy environment. Good oral and written communication skills are essential, along with a personable and credible demeanor. The position requires a professional and dependable individual who demonstrates cooperation and collaboration in a team setting.

Responsibilities

• Process distribution and loan requests so checks are sent within 7-10 business days of receipt, including transaction entry, payment processing, check register review, and follow up with Wells Fargo as needed.
• Print, collate & perform word processing for administrative forms/manuals/letters.
• Input & file enrollment records, send participant welcome letters.
• Process & reformat payroll/census data files and assist in processing contribution deposits.
• Assist with preparation of reports for quarterly valuation packages.
• Accurate and timely recording of transactions and work logs.
• Sort/file fund account statements for team members.
• Log into participant call service lines daily and answer calls; log all calls in OLPS screen; return any messages within 4 business hours.
• Complete special projects as requested by consultants such as participant and client mailings.
• Sort mail for team and process returned mail.

Requirements

• Associate or Bachelor's Degree in Mathematics, Business, Finance or Accounting preferred.
• Computer literate - Knowledge of Windows environment, including Word & Excel.
• Detailed and organized with strong attention to detail.
• Ability to stay organized and focused in a busy environment.
• Good oral and written communication skills.
• Personable and credible demeanor.
• Professional and dependable.
• Demonstrates cooperation and collaboration in a team setting.

Benefits

• 401(k)
• Health insurance
• Life insurance