757 - Operational Support Grade -HMP Hollesley Bay and HMP Warren Hill (Prison Support Role)

UK Ministry of Defense • Oak Hill, WV

363d • £27,840 • Hybrid

About The Position

The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa. This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts. You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side. Your job can include various duties such as gate duties, control room operations, visits, correspondence, night duties, reception tasks, prisoner supervision, food delivery, driving duties, phone call monitoring, and adhering to procedures and protocols. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork.

Requirements

• No specific qualifications required.
• Good judgement and common sense.
• Ability to work as part of a team.

Responsibilities

• Ensuring the secure entry and exit of staff, visitors, vehicles.
• Carrying out searches of staff, prisoners, visitors and vehicles.
• Walking around the prison site to escort vehicles and contractors.
• Issuing and collecting staff keys and radios.
• Walking around the prison site patrolling and searching perimeter fence areas.
• Operating the prison radio system.
• Monitoring CCTV, ensuring all suspicious activities are reported.
• Welcoming visitors on their arrival and escorting them if needed.
• Monitoring and logging mail coming into the prison.
• Reporting any contraband items, preserving evidence where needed.
• Ensuring cell doors are locked and all prisoners are safely accounted for.
• Photographing prisoners and processing their property and parcels.
• Supervising prisoners and exchanging clothing and property.
• Walking around the prison delivering and collecting food trollies.
• Transporting prisoners and their escorts to their destination.
• Monitoring the prisons Personal Identification Number (PIN) phone system.
• Understanding and conforming to national and local policies.

Benefits

• Annual leave of 25 days on appointment, increasing to 30 days after 10 years service.
• 9 days bank, public and privilege holidays.
• Access to a paid Level 2 apprenticeship in customer service.
• Access to the generous Civil Service pension scheme.
• Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees