Sales Associate - Apple store - Sedone, AZ $16 per Hour

About the position

The Sales Associate at the Apple store in Sedone, AZ is responsible for assisting customers in selecting and purchasing electronics and related products. This role focuses on providing excellent customer service, achieving sales targets, maintaining product knowledge, managing inventory, and ensuring smooth store operations. The Sales Associate plays a crucial role in enhancing customer experience and building lasting relationships with customers.

Responsibilities

• Greet customers as they enter the store and offer assistance.
• Identify customer needs and provide guidance on products that meet those needs.
• Answer questions regarding product features, pricing, and availability.
• Offer personalized advice and solutions to enhance customer experience.
• Achieve sales targets and goals set by the store management.
• Upsell and cross-sell products to maximize sales opportunities.
• Demonstrate products to customers, explaining their features and benefits.
• Process sales transactions quickly and accurately using the store's point-of-sale system.
• Maintain a thorough knowledge of current promotions, sales, and store policies.
• Stay informed about the latest technology trends and products in the electronics industry.
• Regularly update knowledge on new product releases and specifications.
• Attend training sessions and workshops to enhance product knowledge and sales skills.
• Assist in receiving, unpacking, and organizing merchandise.
• Maintain the cleanliness and organization of sales displays and inventory areas.
• Monitor stock levels and report any shortages or discrepancies to management.
• Assist with inventory counts and stock replenishment as needed.
• Ensure the sales floor is clean, organized, and visually appealing.
• Assist with store opening and closing duties, including balancing cash registers.
• Comply with all store policies, procedures, and safety guidelines.
• Work collaboratively with team members to achieve overall store success.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer complaints and returns professionally and courteously.
• Follow up with customers post-purchase to ensure satisfaction and encourage feedback.

Requirements

• High school diploma or equivalent; some college education preferred.
• Previous retail experience, preferably in electronics or a related field.
• Strong knowledge of electronic products, including smartphones, laptops, tablets, and home entertainment systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong organizational skills and attention to detail.
• Basic math skills and proficiency with point-of-sale systems.

Benefits

• Competitive hourly wage and potential for commission-based earnings.
• Employee discount on store merchandise.
• Opportunities for career advancement and professional development.
• Comprehensive training program.