Shift Leader/ Shift Manager 7-11 (Morning)

About the position

As a Shift Leader at 7-Eleven, you will be an essential part of the store's operations, ensuring that everything runs smoothly during your shift. Your primary responsibility will be to oversee and coordinate the tasks of team members, ensuring that they are performing their duties effectively and efficiently. You will be expected to maintain a clean and customer-friendly environment, which is crucial for providing outstanding service to our customers. This role requires you to stock and merchandise products, operate the register, and provide prompt and courteous customer service. You will also be responsible for checking in merchandise deliveries from vendors, organizing and stocking the main vault cooler, backstock, and outside beer cooler inside the store. Additionally, you will receive and stock deliveries from the McLane truck, ensuring that all products are available for customers. In this position, you will drive sales through effective communication with customers, assisting them with their needs and ensuring that quality standards are met. You will perform cashier duties, which include ringing up sales and maintaining cash control. Regular cleaning activities will also be part of your responsibilities, along with any other tasks assigned to you. The role may also involve forecasting, ordering, and stocking merchandise, for which appropriate training will be provided. Your ability to work in a fast-paced environment and handle high-stress situations will be crucial to your success in this role.

Responsibilities

• Oversee and coordinate team member's tasks during shifts
• Check in merchandise deliveries from vendors
• Organize and stock the main vault cooler, backstock, and outside beer cooler inside the store
• Receive and stock McLane truck delivery
• Provide prompt, efficient and courteous customer service
• Assist and ensure quality standards are met
• Drive sales through effective communication with customers
• Maintain a clean, customer-friendly environment in the store
• Perform cashier duties (ring sales and maintain cash control)
• Perform all regular cleaning activities and other tasks included in job assignments
• Forecast, order and stock merchandise (with appropriate training)

Requirements

• Previous experience in a leadership role within the hospitality or catering industry or similar work experience in convenience stores
• Ability to work in a fast-paced environment and handle high-stress situations
• Strong communication skills and the ability to work effectively with a diverse team
• Willingness to help team members and provide guidance as needed

Benefits

• Competitive pay based on experience
• Flexible working hours
• Opportunity for advancement within the franchise