About the position

Flight Followers are directly responsible to the SOC Supervisors and are qualified in accordance with FAR 119.69 (d). The on‐duty flight follower will, in addition to fulfilling the duties and responsibilities of company and Federal regulations, coordinate the minute‐to‐minute daily operation of the airline, manage the flow of aircraft and crews in company operations and serve as the focal point for all communication, information and decisions affecting that flow. The on‐duty flight follower will participate in decision‐making responsibility during operation irregularities, after input from appropriate Flight, Maintenance and/or passenger service personnel; unless a given decision, responsibility is defined otherwise in company or Federal regulations.

Responsibilities

• Oversees the safe operation of the daily company flight schedule.
• Acts as the center of communication for pilots, station operations agents, maintenance personnel, and flight management personnel.
• Performs duties from System Operations Control (SOC) at the company's Hyannis headquarters.
• Monitors and ensures accuracy of FLIFO.
• Assigned a desk for duty period.
• Completes a Competency Check with an Air Transport Supervisor (ATS) and receives 'solo' sign off.
• Completes Competency Check after annual recurrent training or after a retraining event.
• Follows each flight in assigned region to completion and checks NOTAMs, station and enroute weather in assigned region for legality and potential flight disruption.
• Maintains an open, two-way dialogue with the SOC Supervisors.
• Works with a 'Team Approach' to desk coverage.
• Assists other members of the team with communications, coordination and other duties during higher than expected workload due to weather, delays, mechanical irregularities or other disruptions.
• Performs additional duties as assigned.

Requirements

• Part 121 Dispatch Certificate, preferred.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and adapt to changes under pressure situations.
• Willingness to work nights, weekends and holidays.
• Developed problem solving and decision making skills.
• Team player.
• Must show MOCHA HAGoTI attitude.