Account Executive, MSP (100% Hunter)

About the position

As a member of the Sales team, the Account Executive will leverage their understanding of Managed Solution’s technical solutions offerings and target customer profiles to identify prospects within an assigned territory, nurture them through the sales cycle, and close new business. The Account Executive is responsible for performing the following functions.

Responsibilities

• Meeting or exceeding quota expectations for securing new service revenue on a consistent, sustained basis, as defined by the VP of Sales.
• Developing a robust prospect pipeline of opportunities by executing to sales plan and agreed upon activities, including networking and prospect engagement through in-person and remote meetings, marketing campaigns, and other sales activities.
• Providing strong introductions to Managed Solution for clients and prospects, differentiating Managed Solution by guiding customers to a best-fit solution, leveraging the VP of Sales or other resources when needed to ensure alignment between the technical solution and the client’s need.
• Effectively articulating Managed Solution’s Value Proposition and outlining solutions during client meetings, bringing in technical and other resources as needed to effectively present solutions, explain processes, and demo tools.
• Working with internal team members to obtain executive sponsorship or other support as necessary to take opportunities through the sales cycle to close.
• Supporting the overall relationship with Managed Solution’s customers: Increasing adoption, ensuring retention and satisfaction. Developing effective relationships with clients in a remote/hybrid setting.
• Setting meetings with client Points of Contact within established client base to facilitate roadmap discussion, Quarterly Business Reviews, and newly identified opportunities. Closes additional revenue within existing accounts.
• Provide Point of Contact escalations and assist with resolution of client issues, coordinating with various internal team members, including accounting, service delivery, and project management.
• Establishing a trusted relationship with Managed Solution’s client base and driving continued value of our products and services.
• Effectively communicating client information across internal teams – sales, marketing, engineering, and MOC – and effectively navigating internal processes for presales resource scheduling, Statement of Work requests, contracting, etc.
• Improving customer opportunities by leveraging qualitative and quantitative analysis.
• Building, qualifying, and managing an accurate sales pipeline in a CRM environment.
• Developing strong rapport with vendors and registered channel partners to increase lead quality for Managed Solution.
• Performing all related duties as assigned by supervisor.

Requirements

• Demonstrated 3+ years of success (75%+ annual quota attainment) in a hunting-focused sales role (Managed Services, Professional Service, Cloud, or other high-tech solution sales experience strongly preferred)
• Excellent verbal and written English communication skills, including ability to effectively communicate with peers internally and external customers/prospects, including C-level executives
• Exceptional active listening skills to understand customer’s business needs (both spoken and implied)
• Demonstrated openness to coaching and feedback regarding activities and technology solutions
• Demonstrated ability to strategically manage time, resources, and efforts
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Nice-to-haves

• Excellent proficiency with standard business application software (MS Office – Word, Excel and Outlook)
• Proficiency with CRM software (Hubspot)
• Proficient understanding of major IT infrastructure concepts (hardware/software, networking, servers, cloud technology, etc.) highly preferred

Benefits

• PTO – earn up to 10 days in year 1; 15 days in year 2; and 20 days in years 3+
• 40 hours of Sick Time per calendar year
• 401k –Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days
• Holidays- Managed Solution celebrates 7 paid holidays each year
• Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service!
• Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan (Optional Flexible Spending Account for eligible Health Care or Dependent Care costs)
• Telemedicine options: 'see' a medical provider from anywhere, over the phone, 24/7
• $100K Life/AD&D policy provided for all employees, free of charge!
• Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more!
• $80/Month Cell Phone + Internet Reimbursement