Account Executive Officer/Sr. Underwriter

$113,400 - $187,200/Yr

Travelers - Troy, MI

Full-time - Mid Level

Troy, MI

Insurance Carriers and Related Activities

About the position

The Account Executive Officer (AEO) for National Accounts at Travelers Insurance is a pivotal role that focuses on providing casualty solutions for clients with significant risk. This position is integral to the underwriting team, where the AEO will partner with agents, brokers, and customers to deliver tailored coverage options such as Workers' Compensation, General and Product Liability, and Commercial Automobile Liability. The AEO is expected to be a technical resource, demonstrating decisiveness and attention to detail while building strong relationships both internally and externally to drive results. The role requires an independent assessment of complex risks and the ability to sell products in challenging markets, contributing to the overall profitability and success of Travelers. In this role, the AEO will manage the profitability, growth, and retention of an assigned book of business. This includes underwriting and negotiating complex customer accounts to minimize risk while maximizing profitability. The AEO will cultivate and maintain relationships with internal partners across the enterprise to create effective sales plans and identify cross-selling opportunities. Regular in-person meetings with agents, brokers, and customers are essential to market and sell Travelers products, with a focus on writing and retaining accounts that align with the company's risk appetite. The AEO will also be responsible for identifying and capturing new business opportunities through consultative marketing and sales skills, recognizing that the sales process for new accounts can take six months to a year. Additionally, the AEO may assist in training and mentoring less experienced Account Executives, ensuring that the team is well-equipped to meet the demands of the market. The role is dynamic and requires a proactive approach to underwriting, marketing, and financial challenges, with a strong emphasis on communication and negotiation skills to navigate difficult situations effectively.

Responsibilities

• Manage the profitability, growth, and retention of an assigned book of business.
• Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
• Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products.
• Identify and capture new business opportunities using consultative marketing and sales skills.
• Independently develop and execute agency sales plans and frequently partner with your Managing Director to develop region/group sales plans.
• Assist in the training and mentoring of less experienced Account Executives.
• Perform other duties as assigned.

Requirements

• Bachelor's degree.
• Six to eight years of relevant underwriting experience with experience in National Accounts.
• Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market.
• Deep financial acumen.
• Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
• Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
• CPCU designation.
• 4 years of underwriting experience.

Benefits

• Health Insurance for employees and eligible family members from the first day of employment.
• 401(k) matching contributions dollar-for-dollar up to the first 5% of eligible pay, subject to an annual maximum.
• Pension Plan that is 100% funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
• Access to free professional counseling services and health coaching through the mental health program.
• Matching Gift and Volunteer Rewards program to support charitable contributions.