Account Executive Senior

$100,000 - $140,000/Yr

Copeland - Jackson, MS

Full-time - Mid Level

Jackson, MS

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

As a Senior Account Executive in Air Conditioning (AC) Sales at Copeland, you will be responsible for managing and growing business relationships with one of the largest OEM customers in the portfolio. This role involves strategic customer relationship management, overseeing product launches, addressing quality and delivery issues, and coordinating the development of new products and technologies. You will work closely with various internal teams to align customer strategies and ensure successful execution of sales agreements, while also engaging with multiple key markets in the AC industry.

Responsibilities

• Manage and improve ongoing relationships with all key OEM customer functional areas including Engineering, Product/Program Management, Marketing, Supply Chain, Operations, Finance/AP, Quality, and Senior Management.
• Document customer needs, priorities, pain points, and timelines using the Copeland CRM tool to identify growth opportunities.
• Recommend and execute OEM customer-specific product and pricing strategies to secure revenue growth balanced with profitability objectives.
• Coordinate with Application Engineering to provide technical guidance on Copeland products to the OEM customer.
• Align internal resources and teams to execute effective engagements with various roles within OEM customer organizations.
• Lead or participate in internal cross-functional teams to define and implement organizational Strategic Priority initiatives.
• Negotiate commercial issues to provide win-win solutions for tactical issues.
• Travel by car or air two or more nights per week to support customers as required.

Requirements

• Bachelor's degree in business or mechanical/electronic technical discipline.
• Three (3) years of HVAC/R related experience.
• Competency with business-related software platforms and data analytics tools.
• Ability to assess customer organizations to identify opportunities and develop strategies for profitable growth.
• Experience managing productive B2B relationships with customer contacts across various roles.
• Strong time management and prioritization skills, with the ability to multi-task and delegate responsibilities effectively.
• Exceptional customer service focus and attention to producing quality results.
• Legal authorization to work in the United States.

Nice-to-haves

• Five (5) years of progressive HVACR industrial sales experience, including 2 years of leadership experience.
• MBA or Master's in mechanical/electronic technical discipline preferred.
• Experience using Salesforce as a CRM tool.
• Previous experience with Copeland in any technical or sales discipline.
• Geographically mobile to enable future advancement.

Benefits

• Medical insurance plans
• Dental and vision coverage
• 401(k) plan
• Flexible time off plans including paid parental leave, vacation, and holiday leave.