Account Executive Senior

$100,000 - $140,000/Yr

Copeland - Trenton, NJ

Full-time - Mid Level

Trenton, NJ

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

As a Senior Account Executive in Air Conditioning (AC) Sales at Copeland, you will be responsible for managing and growing business relationships with one of the largest OEM customers in the portfolio. This role involves strategic customer relationship management, overseeing product launches, addressing quality and delivery issues, and coordinating the development of new products and technologies. You will work closely with various internal teams to ensure alignment and effective engagement with the customer, while also identifying growth opportunities and executing tailored strategies to meet customer needs.

Responsibilities

• Manage and improve ongoing relationships with all key OEM customer functional areas including Engineering, Product/Program Management, Marketing, Supply Chain, Operations, Finance/AP, Quality, and Senior Management.
• Document customer needs, priorities, pain points, and timelines using the Copeland CRM tool to identify growth opportunities.
• Recommend and execute OEM customer-specific product and pricing strategies to secure revenue growth balanced with profitability objectives.
• Coordinate with Application Engineering to provide technical guidance on Copeland products to the OEM customer.
• Align internal resources and teams to execute effective engagements with a wide range of roles within OEM customer organizations.
• Lead or participate in internal cross-functional teams to define and implement organizational Strategic Priority initiatives.
• Negotiate commercial issues to provide win-win solutions for tactical issues.
• Travel by car or air two or more nights per week to support customers as required.

Requirements

• Bachelor's degree in business or mechanical/electronic technical discipline and three (3) years HVAC/R related experience.
• Competency with business-related software platforms for effective communication and decision development using data analytics tools.
• Ability to assess customer organizations to identify opportunities and develop appropriate strategies and tactics for profitable growth.
• Experience managing productive ongoing B2B relationships with customer contacts across various business and engineering roles.
• Strong time management and prioritization skills, ability to multi-task and effectively delegate responsibilities.
• Exceptional customer service focus, including attention to producing quality results.
• Legal authorization to work in the United States.

Nice-to-haves

• Five (5) years of progressive HVACR industrial sales experience, including 2 years of leadership experience.
• MBA preferred or Master's in mechanical/electronic technical discipline.
• Experience using Salesforce as a CRM tool.
• Copeland experience in any technical or sales discipline.
• Geographically mobile to enable future advancement.

Benefits

• Medical insurance plans
• Dental and vision coverage
• 401(k)
• Flexible time off plans including paid parental leave, vacation, and holiday leave.