Account Manager, Commercial Lines - Business Insurance

Full-time - Entry Level

Hybrid - Troy, MI

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

As an Account Manager, Commercial Lines on the Business Insurance team at Marsh McLennan Agency (MMA), you will work directly with the Account Director / Account Executive. Your primary responsibilities will include servicing, growing, and retaining an existing commercial book of business. This role requires managing workload by processing daily servicing tasks and assisting the team with marketing and placement of new and renewal commercial accounts. The position offers flexibility to work from any of our Michigan offices located in Grand Rapids, Livonia, or Troy.

Responsibilities

• Service, grow, and retain an existing commercial book of business.
• Manage workload by processing daily servicing tasks.
• Assist the team with marketing and placement of new and renewal commercial accounts.

Requirements

• Bachelor's degree preferred.
• Minimum 1-3 years commercial insurance experience is preferred.
• Property/Casualty license or ability to attain preferred.
• Licensed Insurance Counselor license or ability to attain is required.
• Self-starter with the ability to work under pressure and meet deadlines.
• Ability to work well in a team environment and communicate effectively at all levels.
• Excellent verbal and written communication skills.
• Proven ability to establish relationships at all levels.
• Flexibility and creativity for developing innovative business solutions.
• Strong analytical and problem-solving skills.
• High level of proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook) preferred.

Nice-to-haves

• Experience in a client-focused role in the insurance industry.
• Familiarity with commercial insurance products and services.

Benefits

• Generous time off, including personal and volunteering days.
• Tuition reimbursement and professional development opportunities.
• Hybrid work model.
• Charitable contribution match programs.
• Stock purchase opportunities.