Account Manager

Full-time - Mid Level

Remote - South, NC

10,001+ employees

Air Transportation

About the position

As a trusted Account Manager, you will be responsible for providing superior customer experiences, nurturing a select portfolio of TGE's most valued clients, whilst also identifying cross-selling and upselling opportunities. In addition, you'll identify new prospective customers helping them to benefit from TGE's bespoke solutions across road, rail, air and sea. TGE is an Australian company that employs over 15,000 people, and continues to enjoy huge market share & growth, and that's why Team Global Express is recognised as Australia's largest intermodal logistics provider. You could be a pivotal part of this success, helping to drive both your career, and our business to new heights.

Responsibilities

• Prepare ongoing sales plans for all customers in the portfolio for management review
• Review, integrity check and ensure all revenue, rates, cost modelling, billing details and contractual arrangements are in system and valid
• Undertake complete customer profitability modelling to ensure that each customer is meeting appropriate profitability benchmarks
• Foster and maintain strong working relationships with management, operational staff, and drivers
• Establish competitor/market information profile and report market activities to management

Requirements

• 5+ years experience within a sales or account management position, ideally within a service solution, as opposed to a tangible product
• A high-level of solution selling/negotiation/presentations experience
• Strong analytical and numerical ability and comprehension
• Key personality traits & characteristics would include positivity, drive, tenacity, strategic & continuous improvement mindset, and results focused
• PowerPoint & Excel skills (intermediate level required)
• Valid Australian car license
• More importantly, you take pride in your work, you're driven/energetic, positive, and dedicated

Nice-to-haves

• Experience within the logistics, transportation, and/or supply chain sectors
• Salesforce experience
• Power BI expertise
• Business and/or logistics degree

Benefits

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.