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Cintasposted 6 months ago
Full-time - Entry Level
Culpeper, VA
10,001+ employees
Apparel Manufacturing
About the position
Cintas is seeking an Accounts Receivable Representative responsible for managing all accounts receivable functions. This role involves tracking assigned accounts, recovering outstanding payments, and maintaining customer relationships through effective communication and negotiation. The representative will also handle inquiries, resolve discrepancies, and update account statuses regularly.
Responsibilities
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Engage in heavy phone activity with customers
- Locate and contact debtors regarding payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints from customers
- Investigate and resolve discrepancies in accounts
- Establish good relationships with customers
- Update account status and database regularly
- Alert supervisors of customers unwilling or unable to pay outstanding amounts
- Comply with requirements when legal action is unavoidable
Requirements
- High School Diploma/GED
- 2+ years' collections experience
- Ability to use confidential information in a professional manner to achieve collections targets/goals
- Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet
Nice-to-haves
- Accuracy and attention to detail
- Excellent internal and external customer service skills
- Experience with SAP and AS400
Benefits
- Comprehensive medical, dental and vision benefits
- Competitive Pay
- 401(k)/Profit Sharing/Employee Stock Ownership Program
- Disability and Life Insurance Packages
- Paid Time Off and Holidays
- Career Advancement Opportunities
