Acting General Manager

Full-time - Manager

West Hills, CA

251-500 employees

Food Services and Drinking Places

About the position

Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well, here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you! The General Manager manages, coaches, recognizes performance, directs activities and establishes priorities for Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations. This role involves measuring, creating and ensuring exceptional guest experiences, coordinating and implementing new product introductions and procedures in the restaurant, ensuring execution and compliance with all security, food safety, quality, and cleanliness standards, maintaining cost controls and meeting the sales/profit goals, administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files, leading the restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action, and ensuring a respectful and diverse workplace exists in the restaurant.

Responsibilities

• Manages, coaches, recognizes performance, directs activities and establishes priorities for Assistant Managers, Shift Leaders, and Crew members.
• Measuring, creating and ensuring exceptional guest experiences.
• Coordinating and implementing new product introductions and procedures in the restaurant.
• Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards.
• Maintaining cost controls and meeting the sales/profit goals.
• Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files.
• Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action.
• Ensuring a respectful and diverse workplace exists in the restaurant.

Requirements

• Must be an EPL Assistant Manager or have the equivalent of 2 years or more of management experience, preferably in a restaurant environment.
• Familiarity with Point-Of-Sale systems is desired.
• High school diploma or equivalent (GED) preferred, and college education desired.
• Excellent written and verbal English communication skills (second language a plus).
• Basic math and computer skills, and strong interpersonal and conflict-resolution skills.
• Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business.
• Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable.

Benefits

• Medical + Dental + Vision Insurance
• 401(K) Plan with match and immediate vesting
• Flexible Spending Accounts
• Basic Life and AD&D/Long Term Disability
• Tuition Reimbursement Program (General Manager and Assistant Manager only)
• Meal Discounts