Admissions Assistant

Full-time - Entry Level

Stockton, CA

Nursing and Residential Care Facilities

About the position

The Admissions Assistant at Stockton Nursing and Rehab plays a crucial role in coordinating the admissions process for prospective residents. This position involves establishing relationships with referral sources, conducting tours and interviews, and ensuring a smooth integration of new residents into the facility. The Admissions Assistant is responsible for handling inquiries, reviewing admissions for suitability, and collaborating with various team members to make informed admissions decisions.

Responsibilities

• Coordinate with the Business Development function to attract suitable candidates for admission.
• Establish and maintain working relationships with potential referral sources.
• Conduct tours and pre-admission interviews with prospective residents and their families.
• Explain facility services to prospective residents and responsible parties.
• Receive and review inquiries regarding facility admissions via telephone, email, fax, and in person.
• Extract information from referrals and complete information sheets for team review.
• Review admissions for suitability with the Administrator, Director of Nursing, and Business Office Manager.

Requirements

• 2-4 years of related experience in a long-term care or skilled nursing environment.
• Understanding of healthcare reimbursement programs.
• Valid driver's license with a clear DMV record, insurable under the company's insurance policy.
• Compassion toward residents and their families.
• Knowledge of nursing practices, procedures, terminology, laws, regulations, and guidelines pertaining to long-term care.

Nice-to-haves

• Bachelor's degree from an accredited college with specialization in marketing, communications, or equivalent.
• 1-2 years of customer service or receptionist experience.
• Strong background in skilled nursing care.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Referral program