Admissions Officer

About the position

The Smeal College of Business is seeking a dynamic and dedicated Admissions Officer to join our team. This role is pivotal in developing and managing recruitment strategies that align with the college and university's strategic goals. The Admissions Officer will also organize campus events and outreach activities to encourage high school students to apply and connect with admitted students.

Responsibilities

• Prepare and analyze reports on admissions activities.
• Engage daily with prospective students, families, and stakeholders through various channels, including phone, email, and in-person interactions.
• Collaborate with the marketing team to manage content updates on the website and print materials.
• Organize and coordinate Accepted Student Events and other recruitment events.
• Foster relationships with school counselors in the service area and advise them on Penn State policies, processes, and procedures.
• Provide support during events, including coordinating building tours and escorting students and families.
• Maintain extensive communication with various university entities, including academic departments and Penn State Admissions.
• Serve as a contact for inquiries related to new admissions processes.
• Advise and counsel prospective and current students on university programs and eligibility requirements.
• Perform additional duties as assigned by the Assistant Director of Enrollment and the Director of Recruitment and Enrollment.

Requirements

• Bachelor's degree or higher.
• Three years of related experience, or an equivalent combination of education and experience.
• Previous experience with a CRM (customer relationship management) system, specifically Slate is desirable.
• Strong communication and presentation skills.
• Organization and time management skills to manage and prioritize multiple projects simultaneously.