This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The Assistant Community Director is a pivotal role within the multifamily property management sector, specifically designed to support the Community Director in the daily operations of the property. This position is fully accountable for assisting in managing the asset to meet the client's operational and financial goals. The Assistant Community Director will oversee various on-site staff members, including Resident Services Coordinators, Compliance Specialists, Leasing Managers, and Maintenance Supervisors, ensuring that all team members are effectively contributing to the property's success. In this role, the Assistant Community Director will carry out the philosophies and wishes of the property owner, maintaining a high standard of client relations and communication. This includes fostering positive interactions with applicants, residents, vendors, and guests, while also keeping the Community Director informed about work progress and any potential issues. The Assistant Community Director will also be responsible for training and onboarding new leasing team members, ensuring that they are well-equipped to meet the demands of the role. The position requires a strong focus on leasing and occupancy, where the Assistant Community Director will implement marketing strategies, maintain occupancy levels, and ensure that all online marketing sources are updated regularly. Revenue management is another critical aspect of this role, as the Assistant Community Director will assist in maximizing the property's revenue potential through effective lease management and timely rent collections. Additionally, the role involves maintaining accurate resident files, ensuring compliance with risk management protocols, and overseeing facility maintenance requests to promote resident satisfaction. Overall, the Assistant Community Director plays a crucial role in ensuring the smooth operation of the property, enhancing resident relations, and contributing to the overall success of the community.
Responsibilities
- Assist the Community Director with day-to-day property operations.
- Supervise on-site staff including Resident Services Coordinators, Compliance Specialists, and Maintenance Supervisors.
- Maintain positive communication with applicants, residents, vendors, and clients.
- Train and onboard new leasing team members.
- Implement advertising and marketing strategies for the apartment community.
- Ensure occupancy levels meet owner/budget expectations.
- Assist with monthly market surveys and analysis.
- Manage lease expirations and timely turnover to maximize revenue.
- Oversee monthly rent collections and manage delinquency.
- Maintain appropriate resident files and ensure confidentiality.
- Ensure compliance with Fair Housing Laws and FPI policies.
- Document and follow up on maintenance requests to promote resident satisfaction.
- Enforce community rules and regulations consistently and fairly.
Requirements
- Experience in affordable housing programs including LIHTC and HUD programs.
- Minimum 1 year of experience in a supervisory role within Residential Property Management.
- High School diploma or equivalency certificate required.
- Valid Driver's License and a good driving record.
- Proficient in speaking, reading, and writing in English.
- Strong computer skills including MS Office and property management software.
Nice-to-haves
- College degree in a relatable field preferred but not required.
- Experience with Google Apps and RealPage software.
Benefits
- Comprehensive compensation and benefits packages.
- Ongoing training and development opportunities.
- Employee-only employer-paid health plan available.
