Agile Coach

$106,400 - $145,215/Yr

Horizon Blue Cross Blue Shield of New Jersey - Hopewell, NJ

posted 3 months ago

Full-time - Mid Level
Hopewell, NJ
Insurance Carriers and Related Activities

About the position

The SDLC, Agile Coach is a vital member of the Enterprise Business Technology Solutions (EBTS), Strategy and Enablement team at Horizon Blue Cross Blue Shield of New Jersey. This role is designed for a subject matter expert who will provide leadership, guidance, and coaching to facilitate the organization's Agile transformation. The Agile Coach will play a key role in guiding and training the EBTS organization as it adopts Agile values and practices, ultimately enhancing the delivery of critical business initiatives. As an organizational change agent, the Agile Coach will embrace an Agile mindset and work to cultivate this mindset throughout the organization. In this position, the Agile Coach will maintain industry expertise and certifications in Agile methodologies, leveraging this knowledge to drive best practices across software delivery teams. The coach will champion Agile principles, scrum practices, and overall operating model effectiveness, leading workshops to promote the adoption of standard practices and ceremonies. A significant aspect of this role involves fostering collaboration and driving cultural change within and across Agile teams. The Agile Coach will define key performance indicators (KPIs) and utilize measures and metrics to assess and drive effectiveness, while also recruiting and partnering with Agile evangelists within EBTS to promote continual learning and maturity of Agile practices. The Agile Coach will also be responsible for creating and maintaining the enterprise Agile learning roadmap to support Horizon's adoption strategy. This includes developing and managing the Agile Training/University program, designing training curriculum, materials, and exams, and conducting Agile training classes for staff at all levels, both in-person and virtually. The coach will facilitate learning through workshops, meet-ups, and team-building activities, teaching participants to interpret Agile productivity measures and understand options for improving velocity. Establishing trusted working relationships with IT and business colleagues is essential, as is the ability to communicate progress against objectives and embrace the concept of continuous learning for others.

Responsibilities

  • Provide leadership, guidance, and coaching to drive Agile transformation within the organization.
  • Coach software delivery teams in the application of modern development practices.
  • Champion Agile principles and scrum practices across the organization.
  • Lead Agile workshops to promote the adoption of standard practices and ceremonies.
  • Foster collaboration and drive cultural change within Agile teams.
  • Define KPIs and leverage metrics to assess and drive effectiveness.
  • Recruit and partner with Agile evangelists to promote continual learning and maturity of Agile practices.
  • Create and maintain the enterprise Agile learning roadmap to support adoption strategy.
  • Develop and manage the Agile Training/University program.
  • Design training curriculum, materials, and exams for Agile training classes.
  • Conduct Agile training classes for staff of all levels, both in-person and virtual.
  • Facilitate learning through workshops, meet-ups, and team-building activities.
  • Teach participants to interpret Agile productivity measures and improve velocity.
  • Establish trusted working relationships with IT and business colleagues to advance Agile maturity.

Requirements

  • High School Diploma or GED required; Bachelor's degree preferred.
  • 4+ years of experience using Agile methodologies (e.g., Scrum, Kanban, RUP, SAFe).
  • Experience with implementing enterprise Agile transformation programs.
  • One or more Agile certifications preferred (e.g., PMI-ACP, CSM, CSPO, CSP, or similar).
  • Working knowledge of and experience using Jira and Confluence.
  • Ability to tailor coaching techniques to individuals as needed.
  • Knowledge of Agile engineering practices including DevSecOps and CI-SD Pipelines.
  • Ability to manage hybrid environments during Agile transition/adoption.
  • Excellent communication and facilitation skills.
  • Ability to communicate complex concepts in business terms.
  • Strong emotional intelligence and organizational awareness.

Nice-to-haves

  • Experience in a healthcare or insurance industry setting.
  • Familiarity with additional Agile frameworks and methodologies.
  • Experience in change management or organizational development.

Benefits

  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement
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