Agile Coach

FedEx - Memphis, TN

Full-time - Mid Level

Remote - Memphis, TN

Couriers and Messengers

About the position

The Agile Coach at Federal Express Corporation is responsible for assessing and implementing Agile team structures, coaching Scrum Masters, and facilitating the adoption of Agile principles across teams. This role supports the portfolio transformation strategy and serves as a thought leader within the Platforms Portfolio Execution Office (PEO).

Responsibilities

• Conduct initial Agile team assessments and recommend appropriate team structures.
• Coach, mentor, and support Scrum Masters in Agile development aspects, including Scrum Framework and conflict management.
• Provide structured and ad-hoc training in Agile principles, Product Ownership, and Program Management.
• Guide teams and stakeholders in defining their Vision, Goals, and Objectives.
• Demonstrate expertise in solving complex problems with creative solutions.
• Provide change agent leadership leveraging Agile, SAFe, and LEAN principles.
• Educate employees at all levels to equip them with necessary tools for success.
• Develop and deliver workshops and sessions to foster a culture of value delivery and continuous improvement.
• Conduct assessments and provide recommendations for Agile maturity strategy roadmaps.
• Share the SAFe transformation journey and guide the organization through Agile transitions.
• Create an environment of continuous improvement using data to solve root issues.
• Evaluate and coach individuals, teams, ARTs, and value streams on Agile framework application.
• Collaborate with stakeholders to identify training and coaching areas.
• Share design thinking and innovation ideas from Agile and SAFe communities.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• Three years of experience in iterative/agile development using methodologies like Scrum, Kanban, or SAFe.
• Experience in providing coaching or training for Agile teams and/or Agile leaders.
• Demonstrated Agile, SAFe, and Lean experience.
• Strong knowledge of Agile and Lean values, concepts, and scaling with the SAFe framework.
• Proficiency in Microsoft Office applications.
• Skills in using workflow management tools like Version One, JIRA, or TFS.
• Familiarity with virtual collaboration tools such as Miro, MS Teams, or Hoylu.
• Excellent presentation, facilitation, and interpersonal skills.
• Strong emotional intelligence and written and verbal communication skills.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan
• Tuition reimbursement