Agile Coach

Genesis10 - Charlotte, TX

Full-time - Mid Level

Charlotte, TX

Professional, Scientific, and Technical Services

About the position

Genesis10 is seeking an Agile Coach for a 12+ month contract position in the financial industry, located in Charlotte, NC and Plano, TX. The role involves leading and executing programs and projects related to various core initiatives, ensuring timely and budget-compliant delivery while integrating Agile methodologies. The Agile Coach will mentor teams, drive change initiatives, and serve as a primary contact for senior management, demonstrating strong financial acumen and project management skills.

Responsibilities

• Responsible for end-to-end execution of programs and projects related to core Specialty Servicing, Complaints, Enterprise Workflow Engineering, Data Strategy and Anti-Money Laundering Technologies.
• Consolidate and lead the Account Opening and Activations Program, a large-scale, cross-functional initiative.
• Deliver programs and projects on-time and on-budget through the Change Framework.
• Integrate Program/Project health routines with stakeholders and reduce redundancy in reporting.
• Drive scope, sizing, and prioritization of work within the programs.
• Develop new or change existing artifacts and documents to bring consistency to the execution approach.
• Manage programs/projects specific to corporate change initiatives that significantly impact business operations.
• Demonstrate strong financial acumen.
• Serve as the primary contact to senior department managers for critical change initiatives.
• Communicate, influence, and negotiate to obtain or leverage necessary resources.
• Analyze present-state, develop alternative future-state approaches, and facilitate implementation.
• Create a clear, continuous approach to guide effective program/initiative setup, execution, and control.
• Ensure clearly defined responsibilities and accountabilities for key program/project roles.
• Integrate knowledge of end-to-end business processes into program planning and decision-making processes.
• Develop, maintain, and report on an overall integrated delivery plan.
• Lead Daily Agile Stand-ups.
• Mentor Scrum Masters and Release Train Engineers (RTEs).

Requirements

• 7+ years' Program/Change Management experience including process improvement.
• Management experience with small to mid-size teams.
• Executive level written and verbal communication skills.
• Ability to act as a player/coach.
• Detail-oriented to ensure quality and accurate work product.
• Comfortable working under defined timelines in a high-demand, fast-paced environment.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook).
• Experience in managing programs/projects following Agile Methodology.
• Executive Presence.
• Excellent project management skills, including the ability to prioritize work and meet deadlines.
• Strong business-centric mindset with the ability to utilize sound business judgment.

Nice-to-haves

• Experience as an Agile Coach.
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs.
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in the value of diversity to reflect, connect, and meet the diverse needs of clients and employees.

Benefits

• Access to hundreds of clients, many of whom have been working with Genesis10 for 5-20+ years.
• Opportunity to have a career-home in Genesis10; many consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average).
• Behavioral Health Platform.
• Medical, Dental, Vision insurance.
• Health Savings Account.
• Voluntary Hospital Indemnity (Critical Illness & Accident).
• Voluntary Term Life Insurance.
• 401K plan.
• Sick Pay (for applicable states/municipalities).
• Commuter Benefits (Dallas, NYC, SF).
• Remote opportunities available.