Agile Scrum Master (FTE / Onsite Role)

About the position

As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad, you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. You will support the squad by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers. Working collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints. Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners. Managing, coordinating coordination for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters) Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) Organizing and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals. Collaborating closely with the squad leader to plan and execute on the highest priority work as per the product roadmap. Managing multiple, competing priorities simultaneously. Coaching and mentoring complex squads, regardless of size. Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area.

Responsibilities

• Advise, mentor, coach, and train on performance against agile values, practices, and processes.
• Maintain a backlog and help to remove impediments.
• Facilitate agile ceremonies such as daily stand up, sprint planning, backlog refinement, and retrospectives.
• Coordinate release management and participate in scaling ceremonies.
• Examine and drive team performance through metrics.
• Engage with all team members and product area leadership to reinforce agile principles.
• Coordinate efforts of multiple systems teams for integrated solutions.
• Collaborate with product partners and chapter leaders for sprint execution.
• Accelerate squad performance and value delivery.
• Maintain and update squad performance metrics and artifacts.
• Manage and participate in agile events.
• Support adoption of enabling tools like Jira, Mural, MS Teams.
• Organize and present ideas logically to various audiences.
• Collaborate with the squad leader on high-priority work.
• Manage multiple competing priorities.
• Coach and mentor complex squads.
• Participate in a community of practice and identify improvement opportunities.

Requirements

• 5+ years of experience in Project and Program Management.
• Proven change agent capable of coaching agile practices.
• Effective facilitator with problem-solving skills.
• Intellectually curious and enthusiastic about learning new skills.