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ServiceNowposted 3 months ago
Atlanta, GA
Professional, Scientific, and Technical Services
Resume Match Score

About the position

The Governance Risk Compliance (GRC) supports the newly established AI Governance Committee within the Global People team. This is a pivotal role to ensuring the organization's adherence to regulation and internal policies, managing risk, and maintaining a robust AI for HR governance framework. Responsibilities include guiding and supporting the assessment and mitigation of risk in AI for HR use cases, monitoring compliance with applicable AI laws and regulations, and assisting in the development of strategies to enhance AI for HR governance practices.

Responsibilities

  • Develop, enable, and ensure execution of AI risk assessments and evaluation of incoming HR vendor products and internal custom AI development in partnership with Enterprise GRC teams.
  • Provides guidance and support to the Digital Technology team and internal AI governance teams to ensure AI for HR GRC requirements are represented in ServiceNow's AI compliance and AI inventory tools.
  • Partner with technology, research, and GRC teams to expand, monitor, and maintain the Global People team's methodologies and technical capabilities for detecting, mitigating, and eliminating bias within AI models.
  • Review governance, risk, and compliance policies and procedures and partner with relevant teams to update/supplement for HR AI use case.
  • Support the governance, risk, compliance, and legal teams in the drafting, maintaining, and updating AI use policies and procedural documents.
  • Support the Global People product tech development lifecycle through evaluating AI use cases, guiding the risk assessment and mitigation processes, and supporting audit activities.
  • Administer internal reviews, Prepare AI governance, risk, and compliance reports, and advise on risk mitigation measures.
  • Plans, manages, and organizes AI GRC activities for the Global People team.
  • Supports the development and maintenance of broader governance, risk, and compliance functions within the Global People team.
  • Support internal audit processes conduct internal audits and reviews at regular intervals to ensure that compliance procedures are regularly followed.
  • Partner with and support enablement and compliance functions through the creation of workshop and training materials to ensure employees are knowledgeable on the organization's AI policies, regulations, and processes.
  • Stay up to date on ever changing AI regulatory landscape and ensure Global People AI strategy maintains alignment.

Requirements

  • 10+ years working in a risk or compliance role focused on HR technology.
  • Solid understanding of current AI technology landscape and capabilities.
  • CCEP, NIST, or ERM certifications.
  • Experience building up a governance, risk, or compliance program is preferred.
  • Risk Management: actively identifying and mitigating potential compliance risks, assess their impact, and develop strategies to mitigate them.
  • Regulatory Knowledge: Extensive knowledge of both AI and HR regulatory landscape internationally.
  • Collaboration: Designs and drives governance strategy in partnership with key leaders.
  • Ethical Decision Making: Analyzes situations and make decisions aligned with the company's and external ethical code and expectations in the AI space.
  • Investigative Skills: Conducting thorough investigations into risk and compliance issues, gathering evidence, and documenting findings.
  • Attention to detail: Carefully reviewing documentation and data to ensure accuracy and compliance with regulations.
  • Leadership and influence: Promoting a culture of ethical conduct by setting a positive example and encouraging ethical behavior within the organization.
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