Eagle Creek Aviationposted 6 days ago
$16 - $17/Yr
- Entry Level
Greenfield, IN
Air Transportation

About the position

Line Service Technicians are responsible for safe ground operations on the airfield and delivering outstanding customer service. Our Line Service Technicians provide ground services for private aircraft by anticipating the needs of our customers, ensuring safety and service are top priorities, and maintaining a clean and comfortable environment for all who visit our FBO locations.

Responsibilities

  • Parking and marshaling aircraft.
  • Aircraft towing on ramp and in/out of hangars.
  • Aircraft fueling.
  • Safety First Mentality recognizing and practicing all safety policies and procedures.
  • Sort, route, load, and unload packages from aircraft.
  • Operate tugs, trucks, and follow me vehicles (includes providing transport for flight crews and passengers).
  • Quality Control for Fuel Farms.
  • Direct and coordinate ramp movement for all arriving and departing aircrafts.
  • Operation of Point of Sale, including accurate billing to customers.
  • Upselling customers to increase revenue at your assigned location.
  • Coaching and enforcing all Standard Operating Procedures of Jet Access to reduce any potential risk of damage or injury.
  • Collaborating with all levels of management within the organization.
  • Managing all stacking of aircraft in Jet Access hangars to maximize efficiency and space within our facilities.
  • Assisting with all winter weather events at Jet Access; including snow removal, managing line service personnel during events, performing runway/braking inspections, and issuing NOTAMs as needed.
  • Assumes other duties and responsibilities that are assigned by Jet Access's EVP-FBO Facilities, Standards & Compliance/EVP-FBO Operations.

Requirements

  • High School Diploma or General Education Degree (GED) equivalent.
  • 3+ years of line service experience.
  • 1+ years of leading staff or managing a team.
  • Should have a working knowledge of all FBO duties and standards needed to achieve operational excellence.
  • Ability to direct and lead a team.
  • Excellent problem-solving ability with a calm demeanor and ability to have pinpoint focus when necessary.
  • Demonstrates and models strong interpersonal skills.
  • Self-starter with excellent organizational skills.
  • Demonstrates flexible and efficient time management skills.
  • Ability to work without direct supervision.
  • Excellent written and verbal communication skills.
  • Must regularly lift and/or move up to 50 lbs.
  • Must regularly be able to stand for up to 8 hours, while bending, kneeling, stooping, and reaching.
  • Willing to work outdoors in all weather conditions.
  • Willing to work additional hours on top of your scheduled shift.
  • Must possess a valid state Driver's License.
  • Must possess computer knowledge in Microsoft Office.

Benefits

  • A generous benefit package.
  • Competitive wages.
  • Paid vacation and holidays.
  • Excellent training programs.
  • Discounted flight training.
Hard Skills
Microsoft Office
1
Operational Excellence
1
Service Level
1
Shift Scheduling
1
Standard Operating Procedure
1
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Soft Skills
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