This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond. This individual is responsible for supporting the administration of our HR policies, procedures and programs. Day to day operations include: Auditing of Core HCM systems, data analysis, reporting, HRIS process testing and review, HRIS and other HR systems data management, ZenDesk management and other related tasks.
Responsibilities
- Successfully implements HR system processes. Ensures network-wide adoption of policies and programs by responding to feedback and assisting implementation.
- Owns Data management in customer ticketing system (Zendesk) with; monthly reporting presentations to key stakeholders, Dashboard creation, data analysis to inform best practice and action steps for HR Team
- Educates and supports staff to facilitate an understanding of new functions, policies or protocols; communicates and documents processes clearly and consistently.
- Performs testing in Workday, Uncommon's HRIS, to diagnose and assist in the resolution of business process issues, changes or reconfigurations.
- Owns key work streams/audits in annual E/SOY (end of year) process.
- Assesses adherence to and compliance of process requirements to achieve operational excellence.
- Performs daily/weekly maintenance and analysis of HR data in HRIS platform and HR systems.
- Evaluates workstreams and system business processes; makes data-driven recommendations for improvements and sees through to implementation.
- Troubleshoots functional and system issues in a timely manner, escalating to the Systems team as necessary.
- Provides daily HR support to our employees and managers, using customer service ticketing systems (Zendesk), knowledge library, and other resources.
- Assists HR team leaders with reporting through HRIS
- Supports reporting from HRIS to cross functional teams for compliance, state reporting and internal audits.
Requirements
- 2-3 years of work experience; 1-2 years of directly related experience
- Bachelor's Degree
- Excellent interpersonal and communication skills, with demonstrated ability to speak and write clearly and persuasively
- Excellent organization, time management, and follow-up skills
- Ability to prioritize and demonstrate an appropriate sense of importance
- Keen attention to details
- Strong employee focus and an ability to work effectively with a wide range of constituents
- Proficient with Microsoft Excel and Google suite of products
- Proficient in HRISs, ideally Workday
Nice-to-haves
- Thrives in evolving, fast-paced, high-change, dynamic organizations
- Outstanding judgment, sensitivity, and high discretion
- Curiosity about education/charter schools a plus
- Strong critical thinking skills
- Above average proficiency with Microsoft Word, Excel, and PowerPoint and Google suite
Benefits
- Compensation for this position: The starting compensation for this role based in NYC is between $67,300 to $79,200 and generally, we expect that qualified candidates in this location will be made an offer between $67,300 and $71,300. The starting pay will depend on a variety of factors that may include but are not limited to experience, education, training, certification, and location. Because we value staff staying in their roles over time, we do not currently cap salary ranges.
