Apartment Leasing Agent - Part-time - Recertification Experience Required

$35,360 - $52,000/Yr

Intersolutions - San Francisco, CA

Part-time - Entry Level

San Francisco, CA

Administrative and Support Services

About the position

The Apartment Leasing Agent position is a part-time role focused on providing exceptional customer service to current and prospective residents in a property management setting. The agent will assist with leasing apartments, managing paperwork, and ensuring a smooth transition for new residents. This role requires strong communication skills and the ability to engage with diverse personalities while working under the supervision of the property manager.

Responsibilities

• Greet prospective residents and give tours while determining housing needs and preferences.
• Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks).
• Collect security deposits, rent, and any other charges associated with resident move-ins.
• Communicate all lease and community policies to new and current residents.
• Follow up with all leads and prospects that did not lease.
• Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
• Seek out new residents with creative marketing techniques.
• Manage the lease renewal process.
• Respond timely to all calls, emails, and site visits.

Requirements

• Previous experience in real estate, retail, sales, leasing, hospitality, or customer service roles.
• Ability to communicate effectively both in writing and verbally.
• Basic computer knowledge including Microsoft Word, Outlook, and Excel.
• Exposure to social media management.
• Knowledge of leasing software such as Yardi, Blue Moon, Onesite, or MRI is a plus.

Nice-to-haves

• Experience in customer service roles.
• Familiarity with property management processes.

Benefits

• Paid training
• Career coaching
• Permanent placement opportunities