API Technical Writer

Full-time - Mid Level

New York, NY

Publishing Industries

About the position

monday.com is looking for a Technical Writer to create high-quality, concise and comprehensive documentation for our developer platform, APIs and integration processes. You'll join our Enablement Team based in our headquarters, in Tel Aviv, Israel. Please note that this role is on a hybrid model in our NYC location.

Responsibilities

• Develop user-friendly documentation, including API documentation, technical specifications, user guides, and knowledge base articles, ensuring accuracy, clarity, and coherence
• Produce or use visual aids, such as flowcharts, diagrams, mockups, & screenshots, to complement written documentation
• Work closely with cross-functional teams, including software developers and product managers, to gather information and understand complex technical concepts for effective documentation
• Organize and maintain a centralized repository for all documentation, ensuring version control, accessibility, and ease of navigation
• Continuously improve documentation processes, tools, and practices to streamline content creation and maintenance, with alignment on industry trends, technologies, and best practices in technical writing
• Conduct research, gather requirements, and stay up-to-date with the latest software features and updates to deliver accurate and relevant documentation
• Participate in usability testing and provide feedback to enhance the user experience of our applications

Requirements

• 3+ years of relevant experience writing and leading technical documentation for developers
• Experience with GraphQL, JSON and JavaScript - bonus
• Exceptional writing and editing skills
• Good understanding of technical concepts like APIs and web applications
• Amazing interpersonal communication skills
• Strategic thinker who can identify opportunities in content strategy and execute new initiatives

Benefits

• Opportunity to join a well-funded, proven company with big ambitions
• Competitive salary and benefit package
• Bonus potential and eligibility to take part in the company equity incentive program
• Monthly stipends for food, wellness, and commuter work
• Fully dedicated learning and development team
• Award winning work environment - named a 'Best Place to Work' by BuiltIn
• Foster diversity, inclusion, and belonging through Employee Resource Groups
• Global work environment with employees in multiple cities