About the position
The applications engineer II, CMS dev and other, reports to the Manager of the IS Business Application Development and Integration group in support of MUSC’s academic, research and healthcare missions. Under indirect supervision, the application engineer II provides a variety of operational, consultative and collaborative functions within the Information Solutions. This position assists with the implementation and maintenance of the business operations program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings, leads designated projects, and provides input on intelligent solutions to improve efficiency.
Responsibilities
- Assist with the implementation and maintenance of the business operations program supporting applications.
- Maintain system updates and support operational end users.
- Provide proactive and reactive support.
- Participate in team and project meetings.
- Lead designated projects.
- Provide input on intelligent solutions to improve efficiency.
Requirements
- A high school diploma and four years directly related experience; or a bachelor’s degree or equivalent and two years directly related experience required.
- Good communication and customer service skills.
Job Keywords
Hard Skills
- Business Operations
- Customer Service
- Develop Business Management
- Operations Support Systems
- Project Design
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