Application Engineer Supervisor - Flow Control

About the position

The position requires a strong capability to perform the duties of those who report to you, balancing workload within the team and delegating appropriately. You will hold regular meetings with your team to remove workload constraints and identify coaching moments. Responsibilities include managing margin calls up to a certain threshold, maintaining an accurate backlog and shipped not invoiced report, and elevating pain points both internally and externally. You will also be responsible for approving PTO and ensuring adequate coverage, while upholding the JHC TCC (Total Customer Commitment) standards at all times. Participation in required trainings is expected, and being a team player who builds and cultivates solid relationships is essential. The job demands a high level of knowledge, skills, commitment, and the ability to manage interruptions and multi-task effectively. Regular and predictable attendance is crucial for this position.

Responsibilities

• Capability to perform the duties of those who report to you.
• Ability to balance workload within the team and delegate appropriately.
• Holding regular cadences with your team to remove workload constraints or identify coaching moments.
• Responsible for margin calls up to a certain threshold.
• Work with your team to manage an accurate backlog and shipped not invoiced report.
• Elevating pain points internally or externally.
• Approve PTO and ensure there is adequate coverage.
• Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
• Attend and participate in required trainings.
• Be a team player and work well as a group.
• Always build and cultivate solid relationships.
• Manage the demands of the job in terms of knowledge skills, commitment, and other qualifications.
• Handle and manage interruptions effectively.
• Maintain regular and predictable attendance.