Rotorkposted about 1 month ago
Full-time - Mid Level
Houston, TX

About the position

The Technical Application Engineer is responsible for providing application solutions, drawings, and technical support to Inside Sales & Contracts for Key Accounts on all aspects of valve actuators, their applications, with a focus on fluid power and associated controls and accessories. Reporting to the Inside Sales & Contracts Supervisor, this role will have the opportunity to collaborate with Inside Sales on complex quotes, overseeing Contracts and Engineering to ensure that the bill of materials in AX for each order is correct. They will also act as a mentor/support resource to the Production Technicians and RSS on assembling and troubleshooting RFS applications. As training is a key function of this position to help reduce and keep minimal the amount of support required by each department, this role demands a level of training be provided to each group where appropriate.

Responsibilities

  • Provide application solutions and technical support to Inside Sales & Contracts for Key Accounts.
  • Collaborate with Inside Sales on complex quotes.
  • Oversee Contracts and Engineering to ensure accuracy of the bill of materials in AX for each order.
  • Act as a mentor/support resource to Production Technicians and RSS on assembling and troubleshooting RFS applications.
  • Provide training to various departments to minimize support needs.

Requirements

  • Technical education, preferably a Bachelor’s in Electrical or Mechanical Engineering (other engineering fields or equivalent experience will also be considered).
  • Ability and experience operating computer-aided design (CAD) software, preferably Solid Edge.
  • 5 years’ experience or more in application engineering or inside sales is desired.
  • Pneumatics/hydraulics applications engineering/controls experience is a plus.
  • Proficient in Microsoft Office 365.
  • Ability to read, analyze and interpret customer supplied specifications, data sheets, drawings, and schematics.

Nice-to-haves

  • Experience in customer interaction and demonstrating a high level of customer service.
  • Motivated, self-starter able to work independently and with a team.
  • Enthusiastic, goal-oriented, eager to meet or exceed departmental sales objectives and project deadlines.
  • Effective communication skills at all levels (verbal, written, and presentation).
  • Strong attention to detail, thoroughness, accuracy, and organizational skills.
Hard Skills
Controlled Experiments
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Fluid Power
1
Mechanical Engineering
1
Microsoft Office
1
Solid Edge
1
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Soft Skills
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