About the position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop What makes you a good fit. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth. Dare to make an impact?
Responsibilities
- Responsible for supporting automotive surface treatment systems and Henkel products as a subject matter expert
- Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the SharePoint file
- Perform comprehensive training of surface treatment for internal and external customers
- Technical reporting and issue diagnosis of automotive pretreatment of Henkel applications at customer sites
- When not traveling to customer sites support Henkel surface treatment lab on current project load
- Meet monthly with OEM corporate engineering to review current account quality and issues
- Lead all trials and launches of new lines and products by managing all support personnel and prelaunch activities
Requirements
- Minimum a bachelor's degree in engineering or business, with some chemistry background preferred
- Manufacturing experience with significant experience in a sales/service function, preferably at a customer site location
- Must have a strong work ethic and excellent customer relationship skills
- Strong communication skills both internally and externally
- Must have strong problem resolution and technical leadership skills
- Ability to travel up to 50% and meet with customers around the US, travel is domestic
Benefits
- Flexible work scheme with flexible hours, hybrid and work from anywhere policies
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Annual performance bonus
- Comprehensive healthcare including mental health support and 401(k) plan matched by employer
- Family benefits including fertility support, fully paid parental leave, caregiver services
- 1 day off, sickness leave, holidays, volunteer time off, summer Fridays & more
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