About the position
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
Responsibilities
- Manage and maintain the configuration and implementation of assigned systems.
- Support the administrative needs of assigned systems.
- Create, implement, and maintain dashboards, workflows, system setup, and access as needed.
- Enhance operational efficiency by reviewing processes.
- Ensure design of system allows all components to work properly together.
- Troubleshoot problems reported by users.
- Make recommendations for future upgrades.
- Assist with maintaining, installing, and deploying system component upgrades as needed.
- Assist IT with maintaining system security and availability to specific users.
- Analyze and isolate issues.
- Evaluate and modify system performance.
- Identify end user needs and areas of opportunity for efficiencies and optimization.
- Maintain integrity of assigned systems.
- Evaluate and implement new technology and system improvements as needed.
- Create and monitor support cases with vendors supporting lines of business.
- Partner appropriately with other IT departments to address any needs.
- Train staff as necessary on upgrades and new software/hardware.
Requirements
- Minimum 3 years of experience.
- Microsoft designation.
- High school diploma and GED required.
- Bachelor's degree in Technology or related field preferred.
Benefits
- Medical, Dental and Vision Insurance
- Life Insurance provided at no additional cost to employees
- Accidental Death & Dismemberment Coverage
- Long-Term Disability Coverage
- Paid Sick and Vacation Leave
- 11 Holidays
- Volunteer/Service Day
- Employee Stock Purchase Plan
- 401(k) Retirement Plan with 50% match on first 8% contributions
- Flexible Spending Accounts
- Health Savings Account
- Health Reimbursement Arrangement
- Supplemental Life & Other Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Legal Insurance
- Employee Assistance Program
- Employee Advocacy Program
- Tickets at Work (Entertainment discounts for Ameris Bank Employees)
- AT&T Employee Discount
- Wellness Discounts for Medical Premiums and Other Rewards
- Employee Referral Incentive
- Education Assistance
- Employee Resource Groups
