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About the position
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. The ideal candidate should have experience installing, configuring, upgrading, and patching of RightCrowd PIAM software applications. They should be proficient in Google Cloud technologies, troubleshooting, and identifying issues in integrated systems such as CCure. The candidate should be able to create monitoring alerts, analyze log files, and deploy applications on IIS servers in both on-premise and cloud environments. Knowledge of Clustering, High Availability, and Disaster Recovery (DR) is essential. Expertise in optimizing RightCrowd PIAM software applications and databases is also required. Multitasking, customer interaction skills, and detailed documentation are essential. Strong communication abilities and excellence in customer-facing situations are a requirement. The role involves identifying and prioritizing issues arising within integrated systems such as HR Applications, CCure, and RC Adapter. Proactive monitoring of RightCrowd application log files and identification of issues is crucial. Supporting application deployments onto Internet Information Services (IIS) servers that are hosted in both On-Premise and Cloud environments is a key responsibility. The candidate will also design and implement automated solutions for recurrent challenges, optimize the performance of the RightCrowd application and associated database, and communicate with the client thoroughly detailing technical issues and solutions. Additionally, the role includes application upgrades and applying security patches, as well as documenting all significant milestone details and creating playbooks.
Responsibilities
- Install, configure, upgrade, and patch RightCrowd PIAM software applications.
- Proficiently use Google Cloud technologies and troubleshoot integrated systems such as CCure.
- Create monitoring alerts and analyze log files for issues.
- Deploy applications on IIS servers in both on-premise and cloud environments.
- Optimize RightCrowd PIAM software applications and databases.
- Multitask and interact with customers effectively, maintaining detailed documentation.
- Identify and prioritize issues within integrated systems like HR Applications, CCure, and RC Adapter.
- Proactively monitor RightCrowd application log files and identify issues.
- Support application deployments onto IIS servers hosted in both On-Premise and Cloud environments.
- Design and implement automated solutions for recurrent challenges.
- Communicate technical issues and solutions thoroughly with clients.
- Perform application upgrades and apply security patches.
- Document significant milestone details and create playbooks.
Requirements
- Minimum 5 years of experience with RightCrowd PIAM and integration with PACS such as CCure.
- Minimum 5 years of experience with RightCrowd PIAM.
- Minimum 5 years of experience with GCP and/or AWS.
- Minimum 3 years of experience with CCure PACS.
- Bachelor's Degree.
Nice-to-haves
- Experience with Internet Information Services (IIS) servers.
- Knowledge of MS SQL.
- Experience with application upgrades and patching.
- Familiarity with Disaster Recovery (DR).
Benefits
- Competitive rewards and access to benefits programs.
- World-class learning resources.
