About the position
In this role, you will engage with customers through the requirements definition, generating concepts, cost development, and presentation of proposals. You will develop a defined proposal that clarifies all customer requirements and interact with the sales and management teams to lead technical alignment. Presenting concepts to customers while emphasizing competitive advantages will be a key part of your responsibilities. You will assist the internal proposal design team and processes, document technical requirements, project risks, oversee project plans, and project change procedures. Participation in technical advisory roles as required and interaction with customers at all levels will also be expected. You will ensure effective handoff to operations for ongoing maintenance and troubleshooting, follow a standardized quoting process, and create standardized presentations including capture-plans, executive reviews, and customer reviews. The tools you will use include various proposal templates, cost worksheets, CAD tools for concept approaches, compliance matrices depending on industry and customer, and FAT/SAT criteria. There will be opportunities for enhancing proposals through the use of technical writers and dedicated simulation/CAD resources, leveraging cross-business expertise and experience via a knowledge-sharing platform, capturing reference machines, and using SharePoint/MS Teams or other online software packages.
Responsibilities
- Engage with the customer through requirements definition, generating concepts, cost development, and presentation of proposals.
- Develop a defined proposal that clarifies all customer requirements.
- Interact with sales and management teams to lead technical alignment.
- Present concepts to customers emphasizing competitive advantages.
- Assist the internal proposal design team and processes.
- Document technical requirements, project risks, oversee project plans and project change procedures.
- Participate in technical advisory roles as required.
- Interact with customers at all levels as required.
- Ensure effective handoff to operations for ongoing maintenance and troubleshooting.
- Follow a standardized quoting process.
- Create standardized presentations including capture-plans, executive reviews, and customer reviews.
- Utilize standardized tools including proposal templates, cost worksheets, CAD tools, compliance matrices, and FAT/SAT criteria.
- Enhance proposals through the use of technical writers and dedicated simulation/CAD resources.
- Leverage cross-business expertise and experience via a knowledge-sharing platform.
Requirements
- Bachelor's degree in an engineering discipline or equivalent experience.
- 2+ years of industry experience (preferably in the automation industry).
- Experience in quoting, sales, and customer interaction is preferred.
- Ability to read and understand mechanical design drawings and customer part prints.
- Understanding of electrical & pneumatic controls architecture.
- Successfully work with project teams and customers to design and estimate complete systems.
- Recognize and determine cost factors, such as timelines, materials, labor, tooling, etc.
- Reliable transportation and an ability to travel; minimal travel is required, but ability to travel within the US and Canada is necessary.
Benefits
- Comprehensive benefits and 401K/RRSP packages (including health, dental, vision coverage and more!)
- Clear paths for career advancement and opportunities for professional development
- Hands-on experience with the latest automation technologies and tools
- The chance to be part of a globally recognized workplace that develops cutting-edge solutions
- A diverse and inclusive atmosphere that provides support for employees from all walks of life
