Applications Engineer

Grove City, OH

Machinery Manufacturing

About the position

The Applications Engineer works closely with the Sales team as the primary technical product support interface to our external and internal customers by supporting the selection of the right products/solutions for an application. As a Drive Systems Applications Engineer, you will primarily be focused on Hagglunds Drive System (HD) products. In this role, you will interpret customer specifications, make specific product recommendations, and assist with selection of products/solutions. You will work with both the Sales team and Customers to help ensure that the hydraulic drives, hydraulic motors, and controls, are successfully applied/implemented to best fit the customer's requirements. Additionally, you will assist in technical analysis of machine and application requirements and select best suitable products/solutions (sizing, selecting, applying, hands-on support). You will provide support for drive unit control and provide startup assistance to the service team, determine suitable replacements for components that have become obsolete or have long lead-times, support non-standard requests for power units, and participate in customer visits to confirm solutions and scope of supply as requested.

Responsibilities

• Interpret customer specifications and make specific product recommendations.
• Assist with selection of products/solutions.
• Work with Sales team and Customers to ensure successful application of hydraulic drives, motors, and controls.
• Assist in technical analysis of machine and application requirements.
• Select best suitable products/solutions (sizing, selecting, applying, hands-on support).
• Provide support for drive unit control and startup assistance to service team.
• Determine suitable replacements for obsolete components.
• Support non-standard requests for power units.
• Participate in customer visits to confirm solutions and scope of supply.

Requirements

• Bachelor's degree in a technical field (Mechanical, Industrial, Electrical, etc).
• Minimum of 3 years experience with hydraulic systems or power transmission applications.
• Customer facing experience providing technical support.
• Effective communication and presentation skills, both written and verbal.
• Dependable and a positive attitude and responsiveness toward customers.
• Entrepreneurial driven mindset.
• Experience in using 2D and 3D software.
• Travel Requirement: Average of 20%.

Nice-to-haves

• Familiarity with Hagglunds technology.
• Prior work experience in Mining, Recycling, Chemical, Material Handling, Marine & Offshore, Rubber & Plastics, Pulp & Paper.
• Experience with control systems (e.g. PLC, machine control systems).
• Applying and using fieldbus connections in control systems (e.g., PLCs, PACs, etc.) with industrial protocols (e.g., PROFINET, Ethernet/IP, Modbus TCP, CAN bus).