About the position
This position is responsible for assisting in the development, maintenance, delivery and upgrade of our financial applications which consist of Infor/Lawson, UKG/Kronos, and Hyland OnBase. This position would be responsible for ensuring the application systems and supporting application technologies operate at maximum efficiency. This individual will apply proven communication and problem-solving skills to guide and assist application staff and other information technology teams on issues related to the design, development, and deployment of mission-critical information and software systems. Acts under direction from the Applications Manager and performs technical systems analysis and programming in one or more specialized phases of applications. Prepares specifications from which programs will be written and is responsible for understanding customer needs and processes. Under supervision, responsible for program design, coding testing, debugging and documentation following departmental standards. Involved in a multi-disciplinary team approach for selection and implementation of new or upgraded systems. Has basic knowledge of all phases of application programming including understanding of operating systems and utilities to perform responsibilities. Under supervision, will participate in application development, modifications of existing and new systems, customer support, consulting and providing information as appropriate to departments, management and the organization.
Responsibilities
- With supervision, supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability.
- Provides appropriate escalation of critical issues as necessary.
- With supervision, performs high quality definition, analysis, design, programming functions and documentation for assigned projects and requests.
- Performs, with supervision, assigned projects in accordance with I.S. departmental/support standard procedures.
- Demonstrates flexibility and initiative in seeking and/or accepting additional assignments.
- Attends technical/professional training courses - seminar or self-study - for career development and job responsibility performance.
Requirements
- Associate's Degree, Information Technology or other relevant fields of study.
- Equivalent experience with ERP systems accepted in lieu of degree.
- Other relevant fields of study, API Design, SQL, Java.
- Flexible/adaptable learning and understanding new technologies.
- Proven analytical and problem-solving abilities.
- Ability to work both independently and in a team-oriented, collaborative environment.
- Execute tasks in a high-pressure environment.
- 2-3 years experience in a related field.
Benefits
- On-call is expected in this position, per the Information Systems On-Call policy.
