About the position
As a key member of the Convergix Automation Solutions team, you will engage with customers through the requirements definition process, generating concepts, developing cost estimates, and presenting proposals. Your role will involve creating a defined proposal that clarifies all customer requirements and interacting with sales and management teams to ensure technical alignment. You will present concepts to customers, emphasizing competitive advantages, and assist the internal proposal design team and processes. Additionally, you will document technical requirements, project risks, oversee project plans, and manage project change procedures. Participation in technical advisory roles may also be required, along with ensuring effective handoff to operations for ongoing maintenance and troubleshooting. You will follow a standardized quoting process and create standardized presentations, including capture plans, executive reviews, and customer reviews. The tools you will use include proposal templates, cost worksheets, CAD tools for concept approaches, compliance matrices, and FAT/SAT criteria. There will also be opportunities to enhance proposals through collaboration with technical writers and dedicated simulation/CAD resources, leveraging cross-business expertise via knowledge-sharing platforms such as SharePoint and MS Teams.
Responsibilities
- Engage with the customer through requirements definition, generating concepts, cost development, and proposal presentation.
- Develop a defined proposal that clarifies all customer requirements.
- Interact with sales and management teams to lead technical alignment.
- Present concepts to customers emphasizing competitive advantages.
- Assist the internal proposal design team and processes.
- Document technical requirements, project risks, oversee project plans and project change procedures.
- Participate in technical advisory roles, as required.
- Interact with customers at all levels, as required.
- Ensure effective handoff to operations for ongoing maintenance and troubleshooting.
- Follow a standardized quoting process.
- Create standardized presentations including capture plans, executive reviews, and customer reviews.
- Utilize standardized tools such as proposal templates, cost worksheets, CAD tools, compliance matrices, and FAT/SAT criteria.
- Enhance proposals through collaboration with technical writers and dedicated simulation/CAD resources.
- Leverage cross-business expertise and experience via knowledge-sharing platforms.
Requirements
- Bachelor's degree in an engineering discipline or equivalent experience.
- 2+ years of industry experience (preferably in the automation industry).
- Experience in quoting, sales, and customer interaction is preferred.
- Ability to read and understand mechanical design drawings and customer part prints.
- Understanding of electrical and pneumatic controls architecture.
- Experience working with project teams and customers to design and estimate complete systems.
- Ability to recognize and determine cost factors, such as timelines, materials, labor, tooling, etc.
- Reliable transportation and ability to travel within the US and Canada.
Nice-to-haves
- Experience in the Life Sciences sector is preferred but not required.
Benefits
- Comprehensive benefits and 401K/RRSP packages (including health, dental, vision coverage and more!)
- Clear paths for career advancement and opportunities for professional development.
- Hands-on experience with the latest automation technologies and tools.
- The chance to be part of a globally recognized workplace that develops cutting-edge solutions.
- A diverse and inclusive atmosphere that provides support for employees from all walks of life.
