DXP Enterprisesposted 28 days ago
Full-time • Mid Level
Blue Ash, OH
Merchant Wholesalers, Durable Goods

About the position

At DXP, we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908, DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Responsibilities

  • Provide customer service, sales, & technical support to sales team & customers
  • Promote & encourage 'Profit Management' to ensure a profitable future for the company
  • Understand & implement policy to achieve both customer & company goals
  • Work closely with sales, fabrication & vendors to facilitate the sales effort & meet customer requirements
  • Evaluate customer bid requirements, specifications, & other pertinent data
  • Prepare proposals using vendor software, sales catalogs & cost estimates according to technical and performance requirements
  • Aid in the design & development of equipment & systems, & redesign of existing systems
  • Notify inside & outside staff of new products & processes as needed
  • Facilitate prompt remedy of customer technical problems, complaints & failures
  • Maintain organization of order files, monitor in-house orders & assist sales & fabrication with project related questions

Requirements

  • 3-5 years applicable experience preferred
  • Preferred knowledge of centrifugal pumps, other fluid handling equipment & fabricated pumping systems
  • Must be able to work independently to achieve targeted results
  • Well-organized & self-motivated
  • Excellent interpersonal and effective communication skills
  • Effective negotiating skills
  • Project management experience and team work skills
  • Proficient in Microsoft Office

Nice-to-haves

  • Training/Certifications related to pumps, motors, couplings, mechanical seals knowledge

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible Spending
  • 401(k)
  • Paid holidays
  • Life and Disability Insurance
  • Additional supplemental products

Job Keywords

Hard Skills
  • Customer Requirements Analysis
  • M
  • Technical Services
  • Technical Support
  • User Preferences
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Soft Skills
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