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Chula Vistaposted 4 months ago
Full-time - Entry Level
Wisconsin Dells, WI
Accommodation
About the position
The Aquatic Supervisor at Chula Vista Resort is responsible for monitoring aquatic areas to ensure guest safety through effective surveillance. This role involves supervising a large team of slide attendants and lifeguards, maintaining operational effectiveness, and delivering superior quality service while adhering to legal and safety standards.
Responsibilities
- Monitor aquatic areas to ensure guest safety through effective surveillance.
- Supervise slide attendants and lifeguards effectively.
- Maintain operational effectiveness of the aquatic department.
- Deliver superior quality and service at all times.
- Ensure compliance with legal requirements, codes, cleanliness, and sanitation standards.
- Safeguard confidentiality of customer, company, and employee information.
- Consider opinions and suggestions before making major decisions.
- Maintain cooperative working relationships with guests and staff.
- Handle difficult situations tactfully and professionally.
- Recognize and prioritize tasks effectively.
- Meet deadlines for time-sensitive activities.
- Complete all obligations and commitments.
- Maintain a well-groomed, professional appearance appropriate for the position.
- Create the highest customer satisfaction possible by providing prompt, friendly, quality service.
Requirements
- 1 to 2 years of experience in a related field is required.
- High School Diploma is preferred.
- American Red Cross Lifeguarding/CPR/First Aid/AED certification (may be obtained through Chula Vista Resort).
