Banfield Pet Hospitalposted 2 months ago
Full-time • Senior

About the position

The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality.

Responsibilities

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Serve as a champion for quality by communicating, demonstrating and driving a culture of quality and safety at the hospital level.
  • Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory and Banfield quality standards.
  • Develop, coach, and manage associate veterinarians on the technical and functional skills needed to be successful.
  • Drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians.
  • Deliver on veterinary quality KPIs to support the hospital, market and practice OGSMs.
  • Perform clinical skill and leadership competency development of associate and lead veterinarians.
  • Identify and develop future veterinary talent for leadership roles within the practice.
  • Drive doctor engagement and retention efforts in partnership with DVQ, POCP and operations.
  • Manage medical equipment inventory and functionality in assigned hospitals.
  • Participate in local, state, and national veterinary organizations to cultivate relationships within the veterinary profession.
  • Ensure hospital operations meet all local, state and federal regulatory requirements.

Requirements

  • Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
  • Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
  • 3 years experience in small animal medicine and surgery practice.

Nice-to-haves

  • Experience in leadership roles within veterinary practices.
  • Familiarity with veterinary quality standards and compliance.
  • Strong communication and interpersonal skills.

Job Keywords

Hard Skills
  • Association Management
  • Conflict Management
  • Performance Measurement
  • Practice Management
  • Workday
  • 2nOoy7RW GrfgRcvxeS
  • eaVFwgylfkIb mZLScq4IKW9
  • iJ7CIavU 6ey5hYfA7I
  • JcVK1jSq2t w6f4RHih
  • JfCV1bwQF0 9TGqnzdJ
  • kjixrBPL 5lsWqtkLAx
  • ks130 cpJ6MzxRhHwt
  • mzZyDePN d8CoyIqlpZ
  • pVzHZBhs R6Gyh9bTE
  • RHdhXUsJbFT mtBv9Qfl
  • uKP26BqwEkQsSC v1TjsEC
  • vSRfBd6 MnfwIEBe7
  • WqSPRVJc xtsLYmHI4W
  • XQ9vBD4mY5G SvxjqX0MWhkio
  • YCFZjzWmAR e39aiOXG
Soft Skills
  • CBPEx W0E4XvH2Nbsmko
  • HN0dB2i pgnTVzO
  • R93Fbg e4T87RzGcfv
  • ys0V8Dh2 g8q9LYaJ
Build your resume with AI

A Smarter and Faster Way to Build Your Resume

Go to AI Resume Builder
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service