Area Sales Manager, Home Centers, Midwest

About the position

Reporting to the Field Sales Manager, in the role of Area Sales Manager (ASM), you will have a keen interest in sales, a passion for success, drive to achieve your goals and strong customer service orientation! As a brand champion, you will further Caesarstone’s growth and market penetration in your territory.

Responsibilities

• Maintain existing customer relationships, develop new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions
• Develop and execute comprehensive customer / sales plans to drive business growth
• Follow up on new leads and referrals resulting from field activity
• Manage projects in the pipeline through quality checks and other follow-up
• Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand and product in your market
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any problems that may escalate
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to manager
• Collaborate effectively with internal team members to accomplish the work required to close sales
• Maintain an open line of communication with Manager, providing regular input on all account activity, including status and call reports on a weekly basis (Salesforce)
• Regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements
• Participate in events such as PKs, conventions, tradeshows, seminars, and other marketing functions
• In collaboration with sales operations and logistics, coordinate shipping schedules and delivery of merchandise and services
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
• Accommodate flexible work schedule including nights and weekends
• Other duties as assigned

Requirements

• Proven Sales Experience: Minimum of 3-5 years of successful sales, business development, or account management experience in a similar role.
• Experience within the building materials, interior design, or construction industry can provide valuable insights into the unique challenges and dynamics of your target market.
• Previous experience with premium brands or high-end products can be advantageous in understanding the expectations and preferences of your clientele.
• Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
• A track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
• Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
• Proficient in negotiating contracts, pricing, and terms to achieve favorable outcomes.
• Strong ability to manage time efficiently, prioritize tasks, and handle multiple projects simultaneously.
• Respond promptly to internal and external customer needs; respond to requests for service and assistance and meet commitments.
• Works collaboratively with cross-functional teams and stakeholders demonstrating company values and focusing on well in unison with the Canadian Sales Team, stakeholders and demonstrate excellent people skills.
• Must be comfortable with using technology applications, specifically experience with MS Excel and CRM SalesForce applications.
• Must possess a valid current state driver license.

Nice-to-haves

• Previous sales experience a plus but not required
• Experience with SalesForce CRM a plus