Area Sales Manager

About the position

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Responsibilities

• Foster collaborative partnerships with operations and the sales team to devise and implement strategic growth initiatives within the area, ensuring the attainment of business objectives.
• Lead and guide the area sales team in promoting TheKey's services, with a focus on meeting and exceeding revenue targets.
• Dedicate time in the field with the HCL team, emphasizing on-the-job coaching, mentoring, and professional development of the sales team.
• Accompany HCLs on sales calls, providing real-time feedback and support to drive performance and improve client engagement.
• Participate in community events and networking opportunities to promote TheKey's brand and services.
• Build and maintain relationships with key accounts to create brand awareness and generate new clients.
• Conduct regular assessments of team members' performance, ensuring accountability in surpassing growth Key Performance Indicators (KPIs) and achieving set goals.
• Recognize and nurture high-potential individuals within the team, providing comprehensive support in areas such as onboarding, ongoing training, performance enhancement, and career progression.
• Guide the sales team to effectively target and engage with the ideal client profile, aligning with company goals.
• Collaborate closely with operations to optimize the process of client acquisition and retention.
• Monitor client feedback and satisfaction, implementing improvements to enhance service delivery.
• Actively participate in strategic meetings with sales leadership and operations, representing the sales division for this area.
• Utilize CRM systems and sales tools to manage and track sales activities.
• Generate and analyze regular reports on sales performance, market trends, and team activities.

Requirements

• Proven experience in a sales role, preferably within the home care or healthcare industry.
• Strong track record of meeting and exceeding sales targets and KPIs.
• Exceptional leadership and team management skills, with a focus on field-based coaching and development.
• Excellent communication, negotiation, and relationship-building abilities.
• Strategic thinker with the ability to translate market insights into actionable sales strategies.
• Bachelor's degree in Business, Marketing, or a related field; advanced degree preferred.

Benefits

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance