Asset Management Operations Manager - NPI programs

About the position

Meta is seeking an experienced Operations Manager to manage NPI and NSI programs supporting the life-cycle management of new and emerging infrastructure hardware at its data centers, points-of-presence, integrators, warehouses, third-party vendors, and other discrete locations. The Asset Management Services team is chartered with the critical mission to establish, standardize, and improve processes coupled with sufficient controls in an evolving environment. Operations management activities involve continuous stakeholder management and support, developing business requirements, vendor onboarding, KPI management, and developing and executing roadmaps.

Responsibilities

• Manage NPI and NSI programs for infrastructure hardware life-cycle management.
• Continuous stakeholder management and support.
• Develop business requirements for operations.
• Oversee vendor onboarding processes.
• Manage KPIs related to operations.
• Develop and execute operational roadmaps.

Requirements

• BA/BS degree in Supply Chain Management, Business, Operations, or equivalent practical experience.
• 8+ years of work experience in logistics, asset management, supply chain management, or other relevant work.
• Full understanding of procure-to-pay and its impacts on receiving, asset life-cycle management, and product lifecycle management processes.
• Understanding of Sarbanes Oxley regulations, inventory management, transportation, tax, and trade compliance.
• Experience designing end-to-end processes that scale, particularly in supply chain management and logistics.
• Experience collaborating with cross-functional teams to implement logistics/business processes in a global environment.
• Experience in data collection and data analysis.
• Analytical and problem-solving experience.
• Broad, practical experience using a variety of productivity software products (Google Suite, Microsoft 365, etc).

Nice-to-haves

• MBA or MS in Supply Chain Management or Operations.
• IAITAM Certification/ITIL Certification.
• Data center logistics experience.
• Data center hardware knowledge.
• Proven analytical skills and demonstrated experience defining and influencing success metrics.
• Experience using ERP, inventory management tools, CRM.
• Experience being organized and detail-oriented.
• Experience being collaborative and team-oriented.
• Experience with large scale, complex projects involving multiple cross-functional teams.