Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Bluefield, VA

posted 3 months ago

Part-time,Full-time - Entry Level
Bluefield, VA
General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience by greeting, assisting, and thanking customers while also focusing on loss prevention at the store entrances. This position is crucial in ensuring that the store environment remains safe and secure for both customers and employees. The responsibilities include verifying purchases, assisting customers with returned items, and maintaining a vigilant presence at the entrances to deter theft and ensure compliance with store policies. The role requires a proactive approach to customer service and security, making it essential for the host to engage positively with customers while also being alert to potential loss prevention issues. In addition to customer interaction, the Asset Protection Customer Host will be responsible for monitoring the flow of customers entering and exiting the store, ensuring that all purchases are verified, and that any returned items are handled appropriately. This position may also involve collaborating with other team members to address any security concerns and to implement strategies that enhance the overall safety of the store environment. The host will play a key role in creating a welcoming atmosphere while also being a guardian of the store's assets. This full-time position offers various shifts, including mid-shift and closing, allowing for flexibility in scheduling. The hourly wage ranges from $14 to $21, with additional compensation available through performance incentives and premiums based on specific circumstances. The role is vital in maintaining the integrity of the store and ensuring that customers feel valued and secure during their shopping experience.

Responsibilities

  • Greet customers as they enter and exit the store.
  • Assist customers with verifying purchases and handling returned items.
  • Monitor store entrances to prevent loss and ensure safety.
  • Maintain a secure environment at store entrances.
  • Collaborate with team members to address security concerns.
  • Engage positively with customers to enhance their shopping experience.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to remain alert and vigilant in a retail environment.
  • Basic understanding of loss prevention techniques.
  • Effective communication skills to interact with customers and team members.

Nice-to-haves

  • Experience in retail or customer service roles.
  • Familiarity with security protocols and procedures.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off for parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Walmart-paid education benefit program (Live Better U) covering tuition, books, and fees.
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