Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Keyser, WV

Part-time,Full-time - Entry Level

Keyser, WV

General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is primarily focused on enhancing the customer experience while ensuring the safety and security of the store's entrances. This position involves greeting customers as they enter and exit the store, assisting them with their purchases, and thanking them for their patronage. A key responsibility is to verify purchases, which includes checking receipts and ensuring that all items are accounted for. Additionally, the role requires assisting customers with returned items, ensuring that the return process is smooth and efficient. The Asset Protection Customer Host plays a vital role in preventing loss at the store entrances, which is crucial for maintaining the store's profitability and overall security. This position is essential in creating a welcoming environment for customers while also safeguarding the store's assets. The Asset Protection Customer Host will work closely with other team members to maintain a safe and secure environment at the entrances. This includes monitoring customer behavior, identifying potential theft or loss, and taking appropriate action when necessary. The role may also involve communicating with management regarding any security concerns or incidents that arise during shifts. The position requires a proactive approach to customer service and security, ensuring that all customers feel valued and safe while shopping at Walmart.

Responsibilities

• Greet customers as they enter and exit the store.
• Verify purchases by checking receipts and ensuring all items are accounted for.
• Assist customers with returned items and ensure a smooth return process.
• Monitor store entrances to prevent loss and ensure security.
• Communicate with management regarding any security concerns or incidents.
• Maintain a welcoming environment for customers while safeguarding store assets.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment.
• Attention to detail and ability to verify purchases accurately.
• Basic understanding of loss prevention techniques.
• Good communication skills to interact with customers and team members.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with loss prevention practices.
• Ability to handle difficult situations with customers calmly.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off for vacation, sick leave, and holidays.
• Parental leave and family care leave.
• Bereavement leave and jury duty pay.
• Short-term and long-term disability benefits.
• Company discounts for employees.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid education benefit program (Live Better U) covering tuition, books, and fees.