Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Devine, TX

Part-time - Entry Level

Devine, TX

General Merchandise Retailers

About the position

The Asset Protection Customer Host at Walmart is a vital role focused on enhancing the customer experience while ensuring the safety and security of the store environment. This position involves greeting customers as they enter the store, assisting them with their needs, and thanking them for their patronage. A key responsibility is to prevent loss at the store entrances by verifying purchases and assisting with returned items. The Asset Protection Customer Host plays a crucial role in maintaining a secure and welcoming atmosphere for all customers, ensuring that the entrances are safe and that any potential theft is mitigated through vigilant monitoring and customer interaction. In addition to customer interaction, the role requires a proactive approach to loss prevention. This includes being alert to suspicious behavior and taking appropriate action to prevent theft or loss of merchandise. The Asset Protection Customer Host must also be knowledgeable about store policies and procedures related to returns and exchanges, ensuring that customers receive accurate information and assistance. This position is part-time and may involve working mid-shift or closing shifts, providing flexibility in scheduling while meeting the needs of the store and its customers.

Responsibilities

• Greet customers as they enter the store and provide assistance as needed.
• Verify purchases and assist with returned items to ensure customer satisfaction.
• Monitor store entrances to prevent loss and ensure a secure environment.
• Maintain a safe and welcoming atmosphere for customers and staff.
• Stay alert to suspicious behavior and take appropriate action to prevent theft.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to communicate effectively with customers and team members.
• Basic understanding of loss prevention techniques and store policies.
• Attention to detail and ability to remain vigilant in monitoring store activities.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with Walmart's policies and procedures.

Benefits

• Competitive hourly wage ranging from $14 to $21 per hour.
• Performance-based incentive awards.
• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan and stock purchase options.
• Company-paid life insurance.
• Paid time off benefits including parental leave, family care leave, and bereavement leave.
• Short-term and long-term disability benefits.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid education benefit program for associates.