Asset Protection Customer Host

$31,200 - $47,840/Yr

Walmart - Ellicott City, MD

Part-time,Full-time - Entry Level

Ellicott City, MD

General Merchandise Retailers

About the position

This position at Walmart Supercenter focuses on providing exceptional customer service by greeting, assisting, and thanking customers as they enter the store. The role is crucial in maintaining a secure and welcoming environment at the store entrances. Responsibilities include verifying purchases, assisting customers with returned items, and ensuring the safety and security of the entrances. The ideal candidate will be proactive in preventing loss and will play a key role in enhancing the overall shopping experience for customers. This position may involve working various shifts, including mid-shift and closing, and can be offered as either full-time or part-time employment. The role requires a commitment to customer satisfaction and a strong focus on loss prevention strategies.

Responsibilities

• Greet customers as they enter the store and provide assistance as needed.
• Verify purchases at the store entrances to prevent loss.
• Assist customers with returned items and inquiries.
• Maintain a safe and secure environment at the entrances.
• Monitor customer activity to prevent theft and loss.
• Thank customers for their patronage and encourage repeat visits.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to work flexible hours, including mid-shift and closing shifts.
• Attention to detail and ability to follow loss prevention protocols.
• Good communication skills to interact effectively with customers and team members.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with loss prevention techniques.
• Ability to handle difficult situations with professionalism.

Benefits

• Competitive pay with performance-based incentives.
• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan with company match.
• Company-paid life insurance.
• Paid time off for vacation, sick leave, and holidays.
• Parental leave and family care leave.
• Short-term and long-term disability benefits.
• Company discounts for employees.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid education benefit program (Live Better U) covering tuition, books, and fees.