Asset Protection Customer Host

$29,120 - $43,680/Yr

Walmart - Beaver Falls, PA

Part-time,Full-time - Entry Level

Beaver Falls, PA

General Merchandise Retailers

About the position

The Asset Protection Customer Host role at Walmart is designed to enhance the shopping experience by ensuring customer safety and satisfaction while also preventing loss at the store entrances. This position involves greeting customers as they enter and exit the store, assisting them with their inquiries, and thanking them for their patronage. A key responsibility is to verify purchases, which includes checking receipts and ensuring that all items are accounted for as customers leave the store. Additionally, the role requires assisting with returned items, ensuring that the return process is smooth and efficient for customers. The Asset Protection Customer Host plays a crucial role in maintaining a secure environment at the entrances, which involves monitoring for any suspicious activity and taking appropriate action to prevent theft or loss. This position is part-time and offers shifts during the mid-shift and closing hours, making it suitable for individuals looking for flexible work hours. The role not only focuses on customer interaction but also emphasizes the importance of loss prevention strategies, making it a vital part of the store's operations. Employees in this position will be expected to uphold Walmart's standards of customer service while also being vigilant about security protocols.

Responsibilities

• Greet customers as they enter and exit the store.
• Assist customers with inquiries and provide information about store policies.
• Verify purchases by checking receipts and ensuring all items are accounted for.
• Assist with the return process for customers returning items.
• Monitor store entrances for suspicious activity and take appropriate action to prevent theft.
• Maintain a safe and secure environment at the store entrances.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to communicate effectively with customers and team members.
• Attention to detail for verifying purchases and monitoring store entrances.
• Basic understanding of loss prevention strategies.

Nice-to-haves

• Previous experience in retail or customer service roles.
• Familiarity with Walmart's policies and procedures.

Benefits

• Competitive hourly wage ranging from $14 to $21 per hour.
• Annual or quarterly performance incentives.
• Premium pay for specific circumstances ranging from $0.35 to $3.00 per hour.
• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan with company contributions.
• Company-paid life insurance.
• Paid time off benefits including parental leave, family care leave, and bereavement leave.
• Short-term and long-term disability benefits.
• Company discounts for employees.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees for various educational programs.